Shipping Area
NightEase currently ships to addresses within the United States only. We do not currently offer international shipping.
Order Processing
Orders are typically processed within 1–2 business days after your order is placed.
Business days are Monday through Friday, excluding U.S. federal holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
Estimated Delivery Time
After processing, orders typically arrive within 3–5 business days.
Please allow approximately 4–7 business days total from the date your order is placed for processing and delivery.
Delivery times are estimates and may be affected by carrier delays, severe weather, holidays, high-volume periods, or other circumstances outside our control.
Shipping Costs
Orders of $50 or more qualify for free shipping.
For orders under $50, a flat shipping fee of $7.90 applies.
The applicable shipping charge will be displayed at checkout before payment is completed.
Tracking Your Order
When tracking information becomes available, it will be sent to the email address provided at checkout.
Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.
If your tracking information has not updated for an extended period or you believe your package may be lost, please contact us at contact@thenightease.com.
Delayed or Lost Packages
Occasionally, deliveries may be delayed due to circumstances outside our control.
If your order is significantly delayed or appears to be lost in transit, please contact us at contact@thenightease.com so we can review the shipment and help determine the appropriate next step.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible at contact@thenightease.com.
We may be able to cancel an order if it has not yet been processed or shipped.
Once an order has entered processing or has been shipped, cancellation may no longer be possible.
If the order has already shipped, please refer to our Refund Policy for applicable return options.
Contact Us
Email: contact@thenightease.com
Phone: (714) 203-7376
Business Address:
312 N Avon St
Burbank, CA 91505
Customer Support: Monday–Friday
Response Time: Within 1–2 business days